Terms of Service

Effective Date: May 2025

Welcome to elevate.desiredstateit.com, a service provided by Desired State IT LLC ("we", "us", or "our"). By accessing or using our website and CRM/SaaS services, you agree to the following Terms of Service. Please read them carefully. If you do not agree, you must not use our site or services.

1. Use of Our Services

You must be at least 18 years old to use this website and our services. You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations. You agree not to misuse our services or attempt to access systems or data not intended for you.

2. Account Registration

Some features require account creation. You agree to provide accurate and up-to-date information. You are responsible for keeping your login credentials confidential and for all activities under your account.

3. Subscription Plans

Our services are offered through monthly subscription plans, with pricing and features listed at the time of sign-up. By subscribing, you authorize recurring billing through Stripe. You may cancel your subscription at any time; cancellations are effective at the end of the current billing cycle.Refunds are not provided for unused time or partial months unless stated otherwise in writing.

4. Payments and Billing

All payments are securely processed via Stripe. By submitting payment, you agree to pay all applicable fees associated with your selected plan. You are responsible for keeping your payment method up to date.

5. User-Generated Content

You may be able to submit, upload, or enter content into our platform. You retain ownership of your content. By submitting content, you grant us a license to store, process, and display it to you and your authorized users as part of the service. You agree not to upload content that is illegal, harmful, or violates the rights of others.We reserve the right to remove any content that violates these terms.

6. API and Third-Party Integrations

If you use our API or integrate with third-party tools (e.g., Zapier, Google, etc.), you agree to abide by any applicable usage limits and integration terms.We are not responsible for data loss, exposure, or downtime caused by third-party services. You are responsible for managing API keys and integration permissions securely.

7. How We Share Your Information

We do not sell your personal data.We may share data with trusted service providers like:Stripe (for payment processing)Go High Level (CRM, communications, tracking)All third parties are bound by confidentiality and data protection obligations.

8. Cookies and Tracking

We use cookies and tracking tools to improve your experience. You can manage cookie preferences via your browser settings.

9. Data Security

We use encryption, access controls, and other best practices to protect your information. No method of transmission is 100% secure, and we cannot guarantee absolute security.

10. Your Rights

You may opt out of marketing emails at any time. You can request access to or deletion of your data by contacting [email protected].

11. California Residents (CCPA)

If you are a California resident, you have the right to:

Know what personal data we collect and how we use itRequest a copy or deletion of your dataOpt out of the sale of your personal information (we do not sell data)To make a request, email [email protected] with the subject line: California Privacy Request

12. Termination

We reserve the right to suspend or terminate your access at any time if you violate these terms.Termination does not relieve you of payment obligations for past charges.

13. Disclaimer of Warranties

Services are provided “as is” and “as available” without warranty.We do not guarantee uninterrupted or error-free service.

14. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from your use of the service.Our maximum liability to you is limited to the amount you paid in the last 30 days.

15. Modifications to These Terms

We may update these terms at any time. The “Effective Date” will be updated accordingly.Continued use of the service constitutes your agreement to the updated terms.

16. Governing Law

These terms are governed by the laws of the State of Nevada.

17. Contact Us

Desired State IT LLCHenderson, NV [email protected]