Design, Automate, & Elevate Your Business

CRM Solutions For Your Business

At Desired State I.T., we don’t just install software—we deliver proven CRM systems designed to streamline your business and drive growth. Our solutions are built with best practices in mind, offering powerful tools to manage leads, automate follow-ups, and keep your customer relationships thriving. Every plan includes room for customization, so you get a system that fits your business—without starting from scratch.

Design, Automate, & Elevate Your Business

Smart Tools. Real Growth

2-Way Text Messaging

Have real conversations with your clients in real time—quick, convenient, and fully trackable.

Reputation Management

Boost your online presence with tools that help you request, monitor, and respond to reviews from one place.

Appointment Automation

Say goodbye to scheduling headaches. Let your system handle booking, reminders, and confirmations automatically.

Social Media Management

Plan, schedule, and post content across platforms without hopping between apps—keep your online presence consistent and active.

Unified Messaging

View and respond to all your client messages—email, text, chat, and more—in a single, easy-to-manage inbox.

Automated Web Chat

Capture leads 24/7 with a smart website chat that responds instantly and keeps the conversation going.

Missed Call Text Back

Turn missed calls into new opportunities by instantly texting back anyone who couldn't reach you.

Lead Management

Track, nurture, and convert leads with a simple system that ensures no opportunity slips through the cracks.

Automate & Integrate Your Business With

Flexible Plans for Focused Growth

Starter

Contact For Quote

  • Branded CRM Portal

  • Google Review Automation

  • Reputation Dashboard

  • Email Campaign Planner

  • Lead Capture Forms & Web Chat

  • Contact Management

  • Mobile App Access

  • Up to 3 Team Members

Growth

Contact For Quote

  • Starter +

  • Two-Way Text & Email Messaging

  • Up to 2 Pipelines for Customer Journey

  • Up to 3 Custom Workflow Builds Tailored for your services

  • Up to 5 Team Members

  • CRM Training & Onboard Training

  • Social Media Management Dashboard

  • Priority Support

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